X Customer Service Issues

I got locked out of my Twitter account and I'm eager to rejoin the conversation. I reached out to Twitter Support, and some companies inquired about the reason for my lockout, which seemed to veer into political territory. However, their remarks weren't very kind, which was unsettling as they assumed I agreed with their opinions. At this point, I'm unsure about the best course of action. I'm hopeful that Twitter can assist in unlocking my account so I can resume using the platform.

My account was suspended for confronting @Antifacatering and another individual who made personal threats against my family. Despite reporting the bullying, no action was taken against @Antifacatering. I am a 46-year-old man with 25 years of special operations experience who will not tolerate threats against my loved ones. It is frustrating that Twitter has not addressed the ongoing threats. I believe in standing up to bullies, whether online or in person. I feel treated unfairly due to my political stance as an Independent. I would like to deactivate my account. Contrary to Twitter's actions, I assert my right to close my account.

My business account (@knotti12) has been suspended. It seems that the recent hack on my website, www.knotti.org, could be the cause. I need to contact my domain registrar. Although the website is functioning, it displays 'trump.knotti.org' in search results for KnottyMind Production Force. Our page, managed by three individuals, has no political content. I request the suspension to be lifted. I have three people responsible for social media posts, including myself. Please provide guidance on identifying our page as a business account rather than personal. Thank you.

I no longer have access to an account that I wish to delete. The account has been inactive since [redacted]. When I attempted to sign in, I selected the "change my password" option. By doing so, it has sent a password change request to [redacted] I then tried to sign in to that email address, but Yahoo has deactivated it due to inactivity. I wish to delete this account (Puma467) because it does not represent who I am today.

I contacted Twitter regarding issues with my account (@debby_bora) where I couldn't tweet, retweet, like, or bookmark tweets. Despite being able to log in and see tweets, I couldn't perform those actions. After reporting on Dec 2, Twitter suggested my account might have been compromised by an external user which I doubted. I explained that the algorithm might have mistaken my actions for bot-like behavior. They advised me to change my password and wait, which I did for both my Twitter and email accounts. Despite following their instructions, I have not received further updates on the matter. In subsequent reports, I was informed my concerns were linked to the initial case number, which was frustrating. The lack of clear assistance from Twitter Support has been disappointing and unhelpful.

Hello, I am currently experiencing an issue with my locked Twitter account. I have been instructed to verify my phone number, but the only option given is "call me." Unfortunately, when I attempt to do so, I receive an error message stating "Sorry, request failed. Try again later," and I am not receiving any verification code. I submitted a support ticket, and initially, I received a response stating they are investigating my issue. However, after some time, I received an email stating that my case is closed and to submit another ticket. I am perplexed as they have not provided any reasons for locking my account.

My account was blocked due to security issues, prompting phone call verification, which was unsuccessful. Previously, I used [redacted] to open the account. I recently changed my email to [redacted] and username to @writerdanielm. I encountered multiple verification requests related to security with no clear cost. After a failed phone call verification, I cannot access my account, which now operates as a business account. I appreciate your assistance in advance. Thank you.

In July, my Twitter account got locked due to not having access to the phone number for the verification code. I submitted a ticket for unlocking, but received no response. Later, I found out my account was suspended. Another ticket to unsuspend it gave no reply either. I have not received any emails explaining the reasons for the lock or suspension. I am eager to regain access to my account.

Hello Twitter Support, I need urgent assistance with my hacked account. The hacker changed my username from abdoau79 to fa_fa_r5 and also altered the account's email and password, preventing me from logging in. The account belongs to Abdulrahman Adel. I am willing to provide my passport for verification purposes. I can be reached at [redacted] Your prompt help in recovering my account is greatly appreciated.

I have been suspended since August. Every week, I have attempted to contact Twitter through their help guide. They instruct me to sign in and check the suspension email, but I am unable to access it due to the suspension. Each time I send an email, I receive a response stating it pertains to a previous suspension and they will follow up. I am unsure if the suspension is permanent, if there is a system issue, or if dissenting voices are being targeted for suspension.

I'm having trouble accessing my account. I submitted an appeal a month ago and haven't received a response yet. I shared a video showing concerns raised by a whistleblower regarding PA voter counting. The video was marked as unverified, resulting in my account being locked. Twitter offered to either remove the tweet with a violation notice or file an appeal. I chose to appeal the decision. Several national news outlets have verified the video's accuracy since then. Appreciate your help resolving this issue.

I recently got suspended from Twitter. I was not given any information on the specific post that led to the suspension. Moreover, Twitter won't allow me to delete my account or protect my personal information through deletion. This lack of transparency is frustrating. It's concerning how biased they appear to be and the stringent process they have regarding account suspensions. It's disheartening that they restrict freedom of speech and require users to share personal details, like addresses, to appeal suspensions, with the disclaimer that they may use this information. I believe that Twitter should be subject to more regulations to ensure fairness and accountability.

Ten days ago, I updated my birthday on Twitter to be accurate, resulting in my account getting locked due to me supposedly not being 13 when I signed up. I promptly sent an email following the provided instructions to support, but I haven't received any response yet. It has been well over the stated 72-hour response time, and with only 30 days left before losing access to my account, I am growing increasingly concerned. I've been advised against emailing Twitter again to avoid further delays, but with their support Twitter's direct messages closed, I am running out of options to resolve this. According to official Twitter guidelines, I should regain access by deleting tweets made when I was underage, which is currently impossible without access to my account. As an 18-year-old who meets the age requirement, I am eager to recover my account as it serves as a platform for my artwork that I don't wish to recreate from scratch. Your assistance with this matter would be greatly appreciated.

My account was restricted out of nowhere even though I hadn't used it in over 9 hours. I am having trouble verifying it because the registered number is outdated and no longer active. I just realized this now and unfortunately, there's no option for verification through email, even though the account is linked to an email address. Please add the option for account verification via email. Thank you.

I have a Moto G5 running on Google Android v 8.1. I noticed that when I click on "New Tweet," my Gboard virtual keyboard disappears, making it impossible to input text. Oddly enough, if I turn my phone to landscape mode, the keyboard shows up again. Additionally, in portrait mode, when I add a picture to a new tweet, the keyboard reappears. Interestingly, I discovered that using a third-party virtual keyboard while on Twitter solves the problem. Despite uninstalling and reinstalling the Twitter app, the issue persists. I am not sure if this problem stems from Twitter or Gboard. Any advice on how to resolve this issue would be greatly appreciated.

Hello, I am Andrew Shamu, and I have unintentionally opened three accounts. I would like to consolidate them into one. I wish to keep account number 2 - Andrew Shamu@andrewshamu - and have the followers and people I follow from accounts 1 and 3 merged into this account. Here are the account details: 1. Andrew@andrewshamuD@808d9b4d7c8d4a7 - [redacted] following & [redacted] followers 2. Andrew Shamu@andrewshamu - [redacted] following & 74 followers 3. Andrew Shamu@andrew_shamu - 60 following & [redacted] followers I kindly request that the followers and people I am following from accounts 1 and 3 be transferred to my preferred account, Andrew Shamu@andrewshamu. Thank you.

I am having trouble accessing my account. I have been using the app on my phone without needing to log in frequently. However, I forgot my username and password, so I requested a new password via the email I originally signed up with. The email I received containing the password reset code mentioned an incorrect username. I now use a different email as my primary and would like to update it once I regain access to my account. Your assistance with this matter is greatly appreciated.

Hello, I am experiencing an issue with my Twitter accounts, @flowerboiv and @entermylust, being suspended. These accounts are crucial for my work as I am unable to leave the house due to COVID-19. They allow me to connect with people and earn income. I plan to make any necessary changes once I regain access to my accounts. Could you please unsuspend my accounts so that I can resume working? I use these platforms to assist individuals with editing their videos and photos, as well as to participate in a private photography group with my friends. Your assistance in this matter would be greatly appreciated. Thank you.

Hello Twitter Support Team, I'm having difficulty logging into my account because the government has blocked confirmation text messages from your end. Despite this, you keep blocking our accounts and prompting us to confirm our phone numbers via SMS every few days. I reside in Iran where the government has effectively taken us hostage, including in the online sphere. Unfortunately, you seem to have unwittingly contributed to this cyber hostage situation. The Iranian Minister of Communications even uses an official Twitter account to tweet on our behalf. Please consider addressing this issue as we are unable to receive confirmation SMS. Your prompt assistance in this matter would be greatly appreciated. Best regards, Reza

I am Emanueli Mgaya, the true owner of all my locked accounts. I want to clarify that I do not wish to have my Twitter account reinstated; instead, I solely request for it to be blocked and deleted. Regrettably, the individuals at Twitter's headquarters in the USA have not assisted me accordingly. In this case, my last resort is to express my frustration. I am looking to address this matter and I hope for a prompt resolution.