Verizon FiOS Customer Service Issues
Archive 10
The following are issues that customers reported to GetHuman about Verizon FiOS customer service, archive #10. It includes a selection of 2 issue(s) reported September 15, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I'm having trouble setting up my Verizon FiOS extender despite following the instructions. When I disconnect the Ethernet cable, the light turns solid yellow, indicating no internet connection. It seems unable to switch from Ethernet backhaul mode to WiFi backhaul mode.
Reported by GetHuman8621278 on Friday, September 15, 2023 5:41 PM
I have been inquiring about the cost of internet-only service, but each representative I've contacted through 'chat' has been pushing me towards bundled packages with TV and phone services. I have devoted a lot of time to this issue and am considering switching to Optimum instead. Despite having been a Verizon Wireless customer since [redacted], I am inclined to seek alternatives if I cannot obtain a reasonable deal for standalone home Fios internet. I kindly request information exclusively about internet service for my residence. Thank you.
Reported by GetHuman7094887 on Monday, October 16, 2023 3:30 PM
Help me with my Verizon FiOS issue
Need to call Verizon FiOS?
If you need to call Verizon FiOS customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Verizon FiOS