Kayak Customer Service Issues

Archive 6

The following are issues that customers reported to GetHuman about Kayak customer service, archive #6. It includes a selection of 4 issue(s) reported October 7, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am looking to rent a car for a one-day trip from Myrtle Beach to Charlotte, NC, with a pick-up at 10:00 AM and return by 6:00 PM. I want to confirm if a credit card is necessary for renting or if a bank card/debit card would suffice since I do not own a credit card. It's urgent as my trip is on the 16th. Thank you, Brenda Allen
Reported by GetHuman8652519 on Samstag, 7. Oktober 2023 12:28
I recently received a remote work opportunity from Kayak. Can anyone confirm its authenticity? The salary structure includes a basic salary alongside commission. The basic salary is paid four times per month, while commissions can be withdrawn daily. The job involves completing two sets of tasks daily, with an option for up to three sets. Additionally, there are bonuses for consecutive sign-ins, such as $[redacted] for 2 days, $[redacted] for 5 days, and $[redacted] for 15 days or more. The maximum earnings per day are $[redacted]. It sounds lucrative, but I'm unsure if it's genuine.
Reported by GetHuman8653938 on Sonntag, 8. Oktober 2023 17:50
Hello, I am experiencing an issue with BudgetAir.com. I recently received an email informing me that my booking was unsuccessful and that my payment of $[redacted].50 has been refunded. However, I am concerned about the time it will take for the refund to reflect in my account. The email mentioned it could take 5 to 10 working days due to bank processing times. I paid with a credit card and there is a possibility that the funds may be on hold by my provider, but I am unsure. I appreciate any assistance in resolving this matter as I am quite disappointed with this situation. Thank you for your help.
Reported by GetHuman8660986 on Samstag, 14. Oktober 2023 14:12
Dear Sir/Madam, I booked a ticket today through your app with the ticket number [redacted]9 from Opodo. The ticket price was [redacted].34€, but due to an error with the expiry date of my credit card, the payment did not initially go through. I re-entered the correct information after 20 seconds, but I was charged [redacted].08€, which is [redacted].74€ more than the agreed-upon amount. I have been trying to contact them since this morning, and they claim the price has increased, although it has remained the same on both their platform and others. I have spent the past six hours going back and forth without a solution. I have been a loyal user of your app for many years and I trust it. I need to have the excess amount refunded as it was charged without my permission. Your assistance in resolving this issue would be greatly appreciated.
Reported by GetHuman-el_halaw on Donnerstag, 26. Oktober 2023 16:30

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