Facebook Customer Service Issues

Hello sir, I am experiencing a problem with my Facebook account. My login is not being accepted as my old phone numbers are no longer in use. I am unable to receive the verification code. Could you please assist me in updating my mobile number to [redacted] on my old account? Thank you for your help.

I am trying to report an issue with my Facebook account which has been hacked. The account in question is under the name Alicia Byrns Swift. I have already changed my password, updated my phone number, but I still cannot access it. There are sensitive pictures and voice messages from my late mom on that account. I created a new account as Alicia Swift, but I really need to regain access to my old one. Facebook's response was that the situation does not violate community standards, but the imposter is using my identity to solicit drugs and money from my friends. I request immediate action to stop this. Please do not email, call me at [redacted] or my home phone [redacted].

My account has been compromised. A friend messaged me on Messenger asking me to contact someone about holiday money distribution. Despite asking questions, I was duped into thinking I was talking to her, and shared personal information. They changed my email and phone number, and now I can't access my account. I urgently need to retrieve my photos as it's the only place I have pictures of my late dad. My profile is under Kelly St Peter Whiston, and this incident occurred yesterday. I've submitted my ID for verification, but it will take 24 hours. I haven't sent any money, but I'm worried others might become victims. Please assist me.

Hello, I am writing to report that my Instagram account "olegdrizen" appears to have been hacked. Suddenly, I was logged out on my Mac, and upon trying to log back in, I received an incorrect password message (even though I didn't change it). The same issue occurred when attempting to log in on my Redmi 5 phone. Despite receiving a security code via phone and email, I encountered errors when inputting it. Subsequent attempts to reset my password led to messages about sending codes to unknown numbers and emails. I have not received any more codes. Please advise on how to secure my account and regain access promptly. Thank you for your assistance. Best regards, Oleg Drizen.

My name is Kevin G. I've had my account hacked a few times recently, and although I changed the password each time, I got locked out 2 days ago. When trying to receive a security code via SMS to my mobile number, I keep getting an error message saying, "Error Sending SMS. Could not send confirmation SMS. Please check the phone number and try again." Can someone help me with this issue?

Yesterday, on Christmas Eve around 10:25, my account was accessed by someone else while my phone was on do not disturb mode. I only realized this around noon when I couldn't log in. I initially suspected a network issue but changing my SIM didn't resolve the problem. When I disabled do not disturb mode, I received an email notification about the unauthorized login. Trying the forgot password option was futile as the hacker had already changed the phone number linked to my account. I attempted to secure my account from a notification on my Gmail, but it seems the hacker received the PIN. Unfortunately, I couldn't reach them using a friend's account. I believe both of us were struggling to gain control of the account until Facebook's involvement. My investments are linked to this account, making it crucial for me to seek assistance to resolve this matter. Apologies for the lengthy message; please help. The account name is Danny Black.

I made a mistake and fell victim to a hack on my Facebook account. The hackers tricked me into revealing my passwords and backup code, allowing them to post misleading content and potentially scam others using my account. Regaining access to my account is not my priority anymore, but if possible, I would appreciate its deletion. While I can verify my identity through photos and personal information, I unfortunately shared a picture of my ID with the hackers, complicating matters. This situation has been ongoing for weeks, and immediate action is necessary to prevent further harm. I kindly request assistance in resolving this issue.

I was chatting with PaNhia Thor on Facebook Messenger. She mentioned her company would send me money if I bought a gift card and shared it with her. I agreed to buy the gift card tomorrow. She requested I use Zelle to send $[redacted] to Katie and then $[redacted]. After that, she asked for my Facebook login details, which I provided. Subsequently, someone from New York changed my password and email associated with the account. I suspect I fell victim to a scam, leading to my Facebook account being hacked. I need assistance in recovering my account as the email listed, [redacted], is not mine.

Someone has altered my name on my Facebook account to Steven Scovers without my permission. While Scovers is indeed my correct last name, Steven is not my first name. I am Ida Christina Scovers, known as Tina Scovers. I've tried multiple times to rectify this, but the system says I must wait 60 days. As I didn't make this change, I don't wish to wait. I prefer not to close my Facebook profile and start anew. Assistance is appreciated. Thanks.

Dear Sir, this is my official Facebook account. I linked my Instagram account to my Facebook account, but after a week, my account got disabled. I am unable to log in to either my Instagram or Facebook account. I assure you that I have followed all of Facebook's guidelines and have not done anything wrong on my official Facebook account. I kindly request your assistance in recovering both my personal Facebook and Instagram accounts. Thank you to the Facebook and Instagram teams.

Hello Facebook Team, I am having trouble accessing my Facebook account as it has been locked. The system is requesting me to confirm my identity by uploading my ID, but I have already added my phone number and Gmail account to the account. Could you please provide me with an alternative way to recover my Facebook account? Thank you for your help. Account Information: Name: Asad Muju Date of Birth: 13/05/[redacted] Phone: [redacted] Gmail: [redacted]

I can't remember the password to my Facebook account linked to [redacted] I was attempting to upload V Bucks onto my son's Epic Games account, and after multiple failed attempts, Facebook locked me out. Now, I'm unable to upload the V Bucks since I need my Facebook account for it, which I currently can't access. Additionally, I discovered that I have two Facebook accounts, and I'm struggling to delete the unwanted one.

I need help, my account is locked as I have forgotten my password. I am unable to access my account. Please help me. My Facebook account is linked to the phone number [redacted]. This number is showing up, please assist me. Also, the email address [redacted] listed is not mine, I do not know who has taken over my account. And my actual email ID is [redacted]

Hello, Since 25/12/[redacted] at 5:45 A.M., my Facebook account has been blocked due to security reasons. I have attempted to restore it three times but with unsatisfactory outcomes. Each time, I submitted my email and identity document, but the email links led me back to repeating the same steps. How many times must I share my sensitive data? Why can't a simple recovery process be accomplished? It's frustrating that every verification loop leads me back to sharing my personal information. This situation is getting tiresome, and I'm disappointed with Meta's handling of this issue. Please address and resolve this matter promptly.

Hello Facebook Review Team, I recently received a notification stating that my account was not visible and I couldn't use it due to a disagreement with the decision made on December 22, [redacted]. I understand that there may be delays in reviewing accounts due to the COVID-19 pandemic, which could impact the timeframe for reevaluation. I am hoping that upon the second review of my account, it will be found to comply with the Community Standards and reinstated for use. I appreciate your attention to this matter. Thank you, Vasaveliya G. Email: [redacted] Date of Birth: 1/1/[redacted] Phone Number: [redacted]

Hello Facebook Review Team, I am writing to inform you that my Facebook account has been suspended. I have submitted a recovery appeal but have not yet received a response from your team. It has been a few days now. I believe there may have been a misunderstanding that led to the suspension of my account. I kindly request your prompt attention to this matter and ask for your assistance in resolving it as soon as possible. Thank you, Facebook Team. Email: [redacted] Full Name: Vasaveliya Gopalbhai Rajubhai Date of Birth: 1/1/[redacted] Phone Number: [redacted]

I am the owner of the Facebook account Wf Uprite and recently created a page called Sprite NG where I am currently running an ad. I need assistance in recovering my account as I am unable to receive any verification codes on my phone number or email. Additionally, the username is not displaying on my Facebook app, although the account can be found through a random user's search box. I would greatly appreciate any help in regaining access to my account. Thank you in advance. 🙏

Hello, I sent the following: Hello, I had a Facebook page that was apparently hacked a few months ago, and then the email address was changed, so I lost access to the page. I've since created a new page. What's especially frustrating is that I can no longer access my business page. My name is Martin Bernhart, and the business page is named Martin Türkay... Can you help me further?

Hello, I am requesting assistance in reactivating my Facebook account titled Md Nazrul Islam Rubel. I believe I have not breached any of Facebook's community standards. However, I am unsure of the exact allegations against me. If there was a violation, I assure you that I will not repeat the mistake and sincerely apologize for any inadvertent actions that may have led to a breach of the community standards. I kindly ask for your help in reinstating my account at your earliest convenience. Thank you.

Four of your comments have been flagged as spam according to our community standards. These comments are not visible to anyone else. The comments you posted on December 15th go against our community standards regarding spam. If you have any concerns, please let us know so we can assist you further.