Facebook Customer Service Issues

I am reaching out to seek assistance in recovering/deactivating my Facebook account under the name of Nana Yaa Afriyie, which has been compromised by scammers aiming to defraud individuals in Ghana. Recently, I encountered an investment opportunity advertisement from BINOMO INVESTMENT on November 3rd, [redacted], shared by three of my Facebook friends, who are also my former classmates from nursing college. Trusting their endorsement, I inquired about the business' legitimacy and benefits, only to realize later that my friends' accounts had been hacked, and I was interacting with imposters. Upon their advice, I proceeded with the investment, unknowingly providing my Facebook credentials for confirmation. As a result, the scammers altered my primary email from [redacted] to [redacted] and changed my password. My Facebook profile can be found at www.facebook.com/nanayaa.afriyie. I am seeking support to regain control of my account. Thank you.

My Facebook account has been hacked. The person who took it changed the phone number and email, making it hard for me to recover it. They are also contacting my friends for sensitive information. I suspect my bank account has been compromised too. I want my account back. The person responsible is David Gallegos, and I am Michael Frey. I need help retrieving my account.

Hello, I am Lluís Montull Casas, and I use the email [redacted] for my Facebook account. I have been using Facebook for over 10 days. However, today I encountered an issue when trying to log in as I discovered my account had been unexpectedly banned. I did not receive any explanatory emails regarding this matter. This account is essential for my business operations, so any assistance in resolving this issue would be greatly valued. Thank you, Lluís

My account was compromised. I have been notified via email of login attempts that were not made by me. Following this, the primary email address associated with my account was changed without my consent. Despite resetting my password, I am now facing an additional barrier of a 6-digit 2-factor authentication code that is being sent via SMS, but I am not receiving these messages. It seems the phone number linked to the account has been altered as well. As an administrator of various community and city government pages tied to my personal account, I am unable to access these important profiles. Creating a new account is not a viable solution as it would leave these accounts vulnerable and without the necessary support for transitioning them to a new account.

I recently obtained a new phone and phone number. Although I know my Facebook password, I am unable to receive the security code because it's linked to my old number. My old phone number is [redacted] while my new one is [redacted]. The email linked to my account is jacob423@yahoo. I've spoken to Facebook about this, and they assured me it would be resolved, but when I attempt to login, it prompts for a security code since I'm logging in from a new device. Could Facebook disable two-factor authentication so I can access my account using just my email and password? Thank you for your assistance with this matter.

Hello Facebook Team, I believe there has been a mistake in disabling my account as I have not breached any of the Facebook terms or guidelines set by the administration. I kindly ask for a review of my account and for it to be reinstated promptly. I heavily rely on it for studying, work, and keeping in touch with friends. Thank you for your efforts in maintaining a safe environment on Facebook.

I currently have two Facebook accounts. One was created a while back specifically for selling on the marketplace. When I recently opened my Facebook app, it only allows me to access my secondary account. My main account shows up as a friend, but I cannot interact with it. I have attempted to seek help, reset my password, and tried various solutions for weeks without success. I am unable to log into my main account. I am hesitant to delete the secondary account as I am concerned about losing access altogether.

Hello, I have been experiencing an issue with my Facebook account being disabled for several days now, and I am unsure of the reason behind it. I have only shared a link seeking love and support for one day, and I am unsure why this action would warrant my account being disabled. If I have made a mistake, I am open to learning from it and making amends. Given the challenging times we are in, losing access to my means of communication with loved ones has left me feeling lonely and sad. Furthermore, I believe that during the current pandemic, Facebook has the opportunity to provide employment for individuals. Disabling an account without a clear explanation can not only lead to a loss of interest but can also cause emotional distress. I kindly request for my account to be reinstated. Best regards, MI

I am encountering issues with creating a new Facebook account using my profile details. The account gets disabled immediately after creation without any clear reason. I am frustrated with the situation and seeking assistance. My name is Adam Pope from Wallington, London. I would appreciate it if this matter could be resolved promptly. Thank you.

I am faced with a problem that I am unable to resolve despite my attempts using the help pages. I kindly seek your guidance on the appropriate steps and contacts to address the issue: An admin has taken over the following group. The group was archived after a change from "public" to "private," and a new public replacement group was created. The admin has now reactivated the group, removed the previous admins, and appointed new admins. I believe this constitutes copyright infringement and wrongdoing. I am seeking advice on how to address this matter and how Facebook can assist me. [redacted]

Hello, I hope you are doing well. It has been a week since my Web Ark account was breached. I am unable to access my Facebook account linked to the email [redacted] despite changing my password multiple times. This is urgent as I need to access my business manager for work and have invested a significant amount of time and resources in building my pages. Unfortunately, my phone was also breached, so I am unable to use the Code generator. My laptop or PC requires the code generator for login, but no codes arrive when I try to receive them via SMS online or through the mobile app. I understand you may be very busy, but I would greatly appreciate your prompt assistance in resolving this issue so I can move forward. Thank you.

My Facebook account was hacked, and the hacker changed my email address and removed my mobile phone number. I am unable to receive any recovery information due to these changes. They are also requesting my ID for verification. I have submitted my ID twice, and each time was told the issue was resolved. I am frustrated with the process and would like assistance from a real person. Any help would be greatly appreciated. Thank you.

I recently created a Facebook account but accidentally set my birthdate to make me appear underage. Facebook deactivated my account and asked for a photo ID to verify my age. I sent them my driver's license, but now I received a notice saying they may delete my account if they can't confirm my age. I've tried creating a new account a few times, but the same issue keeps happening.

I recently created a Facebook account, only a week ago. I accidentally changed my birthdate, resulting in my account being disabled. After following the instructions to provide my driver's license for verification, I am stuck with the "we need to verify your age" message. I tried creating a new account in desperation, but I faced the same issue.

I've made several attempts to reach out to Facebook by submitting my ID for verification, but unfortunately, I haven't received a response. The phone number linked to my account, [redacted], is no longer in use as I've upgraded to a new phone and have a new number, [redacted]. I am unable to receive the verification code to log in due to not having access to the old phone number. I would greatly appreciate it if the new number, [redacted], could be updated on my account so I can regain access. My name is Kayla Bailey. Thank you for your assistance.

My Facebook account has been hacked, and I'm unable to access it to make any changes. Despite submitting my ID, I received a message stating that I'm not of age and that my account will stay suspended. It's been six days, and I haven't heard back from Facebook. I require assistance in regaining access to my account, as it is linked to my business page, The Sugar Bake Shoppe, which holds many photos related to my business operations.

Hello, I am seeking assistance with my Facebook account. It is essential for me to keep in touch with my family through Messenger. I have been active on Zoo World on Facebook for 9 years, and unfortunately, I am currently unable to access it. I have already provided Facebook with my driver's license to verify my age. Despite all my efforts, I have been unsuccessful in restoring my account. I kindly request your help in reinstating my account so I can continue using Facebook for communication purposes. Thank you in advance for your help.

I need help recovering my account. My IP address is 98.10.32.88, email is [redacted], and my password is toY7-Ce. My phone number is [redacted], and my name is Sandra Mitchell from Rush/Henrietta, NY [redacted]. Facebook deleted my account because I mistakenly entered [redacted] as my birthdate, making them think I'm underage, but I've been on the platform for nearly 10 years. I've sent them my driver's license as proof of my age. I just want my Facebook, Messenger, and Zoo World accounts reinstated. How can this be resolved? I have a long history with these accounts and would like access back. Thank you, Sandra Mitchell.

Dear FB Team, I hope this message finds you well. I have been experiencing difficulties logging into my account recently. Unfortunately, I no longer have access to my previous email address or phone number. Each time I enter my current password, it tells me it's incorrect and suggests I try my old password. I would greatly appreciate your assistance in guiding me through the steps to recover access to my account under the username Ghie David, with the email [redacted] linked to it. I attempted to verify my identity by submitting an ID, but I want to clarify that my name has changed from ELreggie David TOngio to Elreggie David Tongio due to marriage. I now go by the nickname Ghie David. David is my maiden name from when I was single. Thank you very much for your help in resolving this matter promptly, as I am in need of access to my FB account under the name Ghie David. Best regards, Elreggie David Tongio

Hello, I am Deepesh and I recently launched my eCommerce business through ClickFunnels. I am looking to advertise on my Facebook Page, but I'm encountering an issue. Despite completing all the necessary steps, I am receiving an error stating that my account is disabled and I am unable to run Facebook Ads. Additionally, funds have been deducted for this service. I kindly request assistance in resolving this matter promptly. Thank you.