DHL Express Customer Service Issues

Archive 3

The following are issues that customers reported to GetHuman about DHL Express customer service, archive #3. It includes a selection of 2 issue(s) reported October 3, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My friend sent me a package from the United Kingdom on September 21. I have yet to receive it, and when I tracked it, the status showed it is in transit. Currently, it seems to be in the United States but is being held for a fee. The sender is James Williams. I am Grace Vargo residing at [redacted] Kilbourne St., Pittsburgh, Pennsylvania [redacted]. The tracking number is HDB[redacted]. You can reach me via email at [redacted] or call me at [redacted]. Your assistance in locating my package and ensuring its delivery would be greatly appreciated. Thank you, Grace Vargo.
Reported by GetHuman-ragsvar on martes, 3 de octubre de 2023 19:56
I ordered a watch from Germany and it was shipped via VHL. I paid for the import fee and have the receipt. Unfortunately, I missed the delivery during the holiday period. They left a note saying I can pick it up at a nearby location which is an hour away, making it difficult for me. I wonder if there's a way to request a second delivery attempt to my address.
Reported by GetHuman7075532 on lunes, 9 de octubre de 2023 14:42

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