Customer Service Profiles Customer Service Issues

Hello, dear Garena Team, My Free Fire ID has been banned because I used an Aim Lock file just for fun. I was unaware that this would lead to my account being suspended. I sincerely request the unbanning of my account, and I promise not to repeat such a mistake in the future. I have dedicated a significant amount of time to this account, currently at level 60. I aspire to be a YouTuber, so please consider unbanning my ID. My UID: [redacted] My UID Name: ➳ᴹᴿ°᭄ᴾᴬᵂᴬᴺ✯࿐ I am patiently awaiting your response. Thank you.

Dear Sir, I am writing to inform you that my Facebook account has been hacked, and the hacker has changed my contact number and added their Gmail address. I attempted to recover the account but accidentally disabled it in the process. As a FreeFire player for 2.5 years, I have a deep attachment to the game and would like to continue playing. The sudden loss of my account has left me feeling very upset. I kindly request your assistance in transferring my game data to access my progress. My game UID is [redacted], and my in-game name is ((;OrCHey)). Thank you for your help in resolving this matter.

My account has been banned due to the use of third-party files. I deeply apologize for this error and assure you that it will not happen again. I have been a dedicated player and have invested a significant amount in this game. Please consider granting me another chance to continue playing. My Free Fire name is ᎢᴀɴᴠᴇᴇᴇᏒㅤ¹⁸㊣, UID: [redacted]28, and my email is [redacted]. I humbly request for my account to be unbanned. Your understanding and consideration are greatly appreciated.

Dear Sir, I am a player with the Game ID name ΝᴇᴡᴛᴏɴㅤႺɪʀʟ. Currently, I am pursuing a Master of Science in Physics (M.Sc.) and have been playing the game for the last year. Recently, during my practical exams last month, my brother, who is in 8th grade, accessed my account and made changes to the configuration file without my knowledge. He deeply regrets his actions, and I sincerely apologize for the misunderstanding. I kindly request you to unban my account as it belongs to me, not my brother. I am passionate about Free Fire, and it has been a significant part of my life for the past year. I promise to focus on my studies and responsibilities moving forward. I have removed the file from my database entirely. Please consider giving me another opportunity. My UID is [redacted], and my Game Name is ΝᴇᴡᴛᴏɴㅤႺɪʀʟ. I appreciate your understanding and support. Thank you, ΝᴇᴡᴛᴏɴㅤႺɪʀʟ

Dear Gareena team, I am writing to seek assistance with my Free Fire ID, which has been suspended unexpectedly. Despite not using any third-party apps or hacks, my account with the ID [redacted], under the name ༄꧁बकासुर꧂༆ at level 60, has been suspended. I can be reached at [redacted] or [redacted]. I have also made numerous diamond top-ups on my account. I implore you to help me resolve this issue as quickly as possible. Thank you for your attention to this matter. Best regards, [Initials]

Hello, Team Garena Free Fire Official India and Help Center, I am having an issue with my game being suspended. The game is not starting and is displaying an "Automatching timeout" message. It seems like someone else has been using my mobile and account without my permission. Details: - Game UID: [redacted] - Game Name: 亗 NEPSE NIRA - Guild ID: [redacted] - Guild Name: 亗 NEPSE YT Please assist me with resolving this problem. Thank you.

Hello, Hello, I hope you are doing well. Unfortunately, my Free Fire ID has been disabled due to my use of hacks. I am a 16-year-old boy who made a mistake, and I admit to it. I promise not to use hacks again. Please help me resolve this issue as soon as possible. My Free Fire ID linked to Facebook is disabled. The details are as follows: Facebook Link: [redacted] Free Fire ID Name: Md Akash188 Game UID: [redacted]

Dear Garena Team, I'm reaching out to inform you that my Free Fire ID has been suspended. I kindly request your assistance in resolving this issue. I assure you that I have not used any third-party applications or hacks. My Free Fire ID: [redacted] ID Level: 60 ID Name: CWN ☯️ ALONE Gmail: [redacted] I truly appreciate your help in investigating this matter. I have made several diamond top-ups in my account and I am puzzled as to why my account has been suspended without grounds. Thank you for your attention to this issue. Best regards,

Hello Garena, I am Kannan. Unfortunately, my Free Fire account has been suspended. I used hacks just for fun, and the content was featured on my YouTube channel. I have informed my subscribers and friends not to use hacks. I promise not to engage in hacking if my account is restored. I am missing all my top-up items, airdrops, gun skins, bundles, and characters. Kindly assist in lifting the suspension on my account. I understand any other form of penalty, but I earnestly request for my account to be reinstated. I have reached out multiple times. Please, Garena, help in recovering my Free Fire account.

Hello Team Garena Free Fire, I am writing to address the suspension of my account. I believe it was due to the use of a game booster which was provided by Garena. I apologize for this and assure you it won't happen again. I kindly request your assistance in unbanning my account as I am unable to access it for 6 days now. I appreciate your help and understanding in this matter. Thank you, Team Garena Official

Team Garena Free Fire India, My account was banned while I was playing the game. I am confident that I have not violated any rules of conduct, and I am unsure why my account was banned. I believe it was a mistake, and I kindly request the Garena team to reconsider and unban my account. Player Name: ᏆᏒ ᭄ᏴᏌᏞᏴᏌᏞㅤ✓ ID: [redacted] Thank you.

Dear Sir, I am experiencing an issue with my Facebook account being locked. As I have been an active user for a few years, this account holds significant importance to me. Unfortunately, I am unable to provide any verification proof beyond the phone number and email address associated with the account. I kindly request your assistance in enabling me to receive a code via phone, email, or birthdate for the purpose of account recovery. Access to my account is crucial, and I would greatly appreciate your support in resolving this matter promptly. Account Information: Name: Nir ob Email: [redacted] Contact Number: [redacted]8

Dear Sir, I recently discovered that my Facebook account has been locked, and as someone who has used Facebook regularly for years, this has become quite an inconvenience. Unfortunately, I don't have any proof available other than the phone number and email address associated with my account. I kindly request your assistance in providing me with the necessary options like sending a recovery code to my phone or email, or using my birthday, to unlock my account. Accessing my account is crucial to me, so I would greatly appreciate your help in this matter. Account Information: Name: Nir OB Email: [redacted] Phone Number: [redacted]8

Hello, I hope you are doing well. Yesterday afternoon, my level 64 account was suspended. I did not use any major hacks on my account, so I am unsure why it was suspended. I admit to using an app called Inject; however, I have not used it in over two years. It took me a lot of effort to level up from 1 to 64, so I kindly request that my account be reinstated. I promise not to use any unauthorized apps in the future. Please forgive me this time and grant me the opportunity to continue playing. I understand that any future violation will result in a permanent ban. Thank you for your consideration. Nickname: FLAMEㅤㅤ BD71 UID code: [redacted]

Hello, I am a 12-year-old boy who was unaware of the third-party application my friend recommended. I trusted him when he said it wouldn't harm my account, but unfortunately, my account got banned a few months ago. I am sincerely sorry about this. I kindly request to have my account reinstated as I used it as a stress reliever. My UID is [redacted], and my in-game name is A. J. B0515E. Thank you.

I placed an order for a sweater around 4am on the night of December 17th. Today around 12am, the delivery person came and gave me the wrong order. When I checked my SimSim account, it showed my sweater order but the delivery person brought a package with fading numbers, and the sweater I ordered isn't there. The sweater cost [redacted] in total. Please assist me as my mom is upset with me. Your company's reputation is at stake, and if I don't receive a reply, I will report this issue on the SimSim website and take further action. Please help me.

To the Garena Free Fire India Team, My game account got banned while I was playing, and I believe I have not violated any rules. I am uncertain why my account was banned as I have always adhered to your Code of Conduct. I kindly request the Garena Team to review and lift the ban on my account. Player Name: ႽɪᴅᴅᴜBro_lYl ID: [redacted] Thank you.

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Please disable my account. I don't know what to do, my account got blocked. Please, Garena, give me my ID back, I'm very sad that my account got banned. Username: nitish1641y ID: [redacted] Please Garena, return my ID, I am requesting you. Many people use my ID, please unban it, otherwise, I won't be able to do anything.

I am having trouble logging into my Facebook account as it is showing that it has been locked. The message is asking me to confirm my identity by uploading my ID. However, I have also provided my phone number and Gmail on my Facebook account. Please provide another option to recover my Facebook account promptly. Account Information: Name: Robert D. Phone Number: [redacted] Gmail: [redacted]