YouTube Problema informado a GetHuman por GetHuman-tylera

noviembre 28º, 2017

Report Details

Summary of the problem
Account access for YouTube
Company and department tried
YouTube - Servicio al cliente
Reported by
GetHuman-tylera - GetHuman user since octubre 30, 2016
Problem classification
YouTube: Servicio de configuración
Date of incident
noviembre 27º, 2017
Reported by GetHuman-tylera
Reported on noviembre 28º, 2017 from Maryland
Problem report / further detail
I have an old YouTube account that was set-up with a username, not an email. I'm trying to access it but none of my old passwords are working. I have access to the old email that was associated with the account. When I log into YouTube with the email address, my old channel is not attached to it.
How GetHuman-tylera attempted to contact YouTube
Intenté tuitear @youtube para ver si YouTube Servicio al Cliente respondería
Was equipped with the following information
ID de cuenta, nombre del titular de la cuenta, correo electrónico
Reported back to GetHuman as fixed
Fixed, on diciembre 3º, 2017
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