Uber Problema informado a GetHuman por GetHuman-suhasgu

diciembre 3º, 2017

Report Details

Summary of the problem
Complaint for Uber
Company and department tried
Uber - Atención al cliente
Reported by
GetHuman-suhasgu - GetHuman user since septiembre 29, 2017
Problem classification
Uber: Objeto perdido
Date of incident
noviembre 27º, 2017
Reported by GetHuman-suhasgu
Reported on diciembre 3º, 2017 from New York
Problem report / further detail
My account was used by someone in Russia to take a trip. I had not authorized it and I had my credit card billed for $**.**. After this unauthorized charge, I am unable to login to my Uber account. My email ID was *****@***.com and my mobile * is ***-***-****. I need this unauthorized charge to be credited back. It looks my account has been hacked and I need this to be resolved and should be able to access my account. It now says someone is already registered with my email. I did not travel to Russia and I am US citizen based in Tampa area, Florida - Suhas
How GetHuman-suhasgu attempted to contact Uber
Busqué un Uber FAQ en help.uber.com
Was equipped with the following information
Nombre completo, número de teléfono
Reported back to GetHuman as fixed
Fixed, on diciembre 19º, 2017

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