Summary of the problem
I want a better rate for my plan or I'll cancel service
Company and department tried
Sprint - Departamento de colecciones
Reported by
GetHuman-thecart - GetHuman user since mayo 1, 2017
Problem classification
Sprint: Teléfono perdido o robado
Date of incident
noviembre 22º, 2017
Reported by GetHuman-thecart
Reported on noviembre 24º, 2017 from Arkansas
Problem report / further detail
I've been with sprint for over ** years and the rate for my plan is absolutely ridiculous. I see all these "specials" for new customers but I've been with them for over a decade and they've never offered me any kind of a discount or special rate. Any help with this matter is appreciated! Thanks!
How GetHuman-thecart attempted to contact Sprint
Busqué un Sprint FAQ en mysprint.sprint.com
Was equipped with the following information
PIN de la cuenta, nombre, número IMEI, correo electrónico de la cuenta, número de teléfono, dirección particular, nombre
Reported back to GetHuman as fixed
Fixed, on noviembre 30º, 2017