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Sprint Problema informado a GetHuman por GetHuman-thecart

noviembre 24º, 2017

Report Details

Summary of the problem

I want a better rate for my plan or I'll cancel service

Company and department tried

Sprint - Departamento de colecciones

Reported by

GetHuman-thecart - GetHuman user since mayo 1, 2017

Problem classification

Sprint: Teléfono perdido o robado

Date of incident

noviembre 22º, 2017

Reported by GetHuman-thecart

Reported on noviembre 24º, 2017 from Arkansas

Problem report / further detail

I've been with sprint for over ** years and the rate for my plan is absolutely ridiculous. I see all these "specials" for new customers but I've been with them for over a decade and they've never offered me any kind of a discount or special rate. Any help with this matter is appreciated! Thanks!

How GetHuman-thecart attempted to contact Sprint

Busqué un Sprint FAQ en mysprint.sprint.com

Was equipped with the following information

PIN de la cuenta, nombre, número IMEI, correo electrónico de la cuenta, número de teléfono, dirección particular, nombre

Reported back to GetHuman as fixed

Fixed, on noviembre 30º, 2017

How-to Guides GetHuman-thecart May Have Used

¿Cómo hago una extensión de pago para Sprint?¿Cómo me comunico con el servicio al cliente de Sprint?¿Cómo agrego o elimino dispositivos de mi cuenta?¿Cómo hago el seguimiento de mi pedido de Sprint?¿Cómo obtengo un código PUK de Sprint?¿Cómo cancelo mi cuenta Sprint?

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