Quality Inn Problema informado a GetHuman por GetHuman-tholler

noviembre 16º, 2017

Report Details

Summary of the problem
Overcharged and need to be refunded
Company and department tried
Quality Inn - Atención al cliente
Reported by
GetHuman-tholler - GetHuman user since diciembre 23, 2016
Problem classification
Quality Inn: Error general del cliente
Date of incident
noviembre 11º, 2017
Reported by GetHuman-tholler
Reported on noviembre 16º, 2017 from Nebraska
Problem report / further detail
I was given a rate of $**.** per night. I was balancing my account and noticed I was charged $**.** a few nights and $**.** some nights also. I am fine with the $**.** charge. But when I signed the paper it states $**.** rate. I have the dates and amount of overcharge and when it was charged to my credit card. The total overcharge is $***.** for **** to *********. I am disappointed and upset that they never said anything about rate change and feel like somehow they are ripping me off. Please help me with this matter and I appreciate your time in solving this.
How GetHuman-tholler attempted to contact Quality Inn
Intenté llamar al Quality Inn número de atención al cliente 800-300-8800
Was equipped with the following information
Correo electrónico, dirección particular, nombre, ID de cuenta
Reported back to GetHuman as fixed
Fixed, on noviembre 18º, 2017

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