L'Oreal Problema informado a GetHuman por GetHuman-rmkee

noviembre 12º, 2017

Report Details

Summary of the problem
Issue with L'Oreal
Company and department tried
L'Oreal - Ayuda al cliente
Reported by
GetHuman-rmkee - GetHuman user since mayo 21, 2016
Problem classification
L'Oreal: Devoluciones
Date of incident
octubre 31º, 2017
Reported by GetHuman-rmkee
Reported on noviembre 12º, 2017 from Rhode Island
Problem report / further detail
I have been using you liquid eye liner for years . The last * I have purchased have something different in them. I am getting a burn along my lashes. I even saw an optometrist thinking it was an eye infection. I thought maybe the store I got them from had maybe outdated merchandise so I went somewhere else. The same thing happened. I went to a better store and again the same problem. Is there a problem and there needs to be a recall or are you using something different in your product. IF I use the liner my eyes are swollen by the end of the day and it looks like I am wearing pink eyes hadow. I have used your product for many years and never had an issue like this . Please advise
How GetHuman-rmkee attempted to contact L'Oreal
Busqué un L'Oreal FAQ en us.lorealprofessionnel.com
Was equipped with the following information
Correo electrónico, dirección particular, nombre, ID de cuenta
Reported back to GetHuman as fixed
Fixed, on diciembre 1º, 2017

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