HTC Problema informado a GetHuman por GetHuman-suboff

noviembre 1º, 2017

Report Details

Summary of the problem
Why is the Duo camera is blocked?
Company and department tried
HTC - Atención al cliente
Reported by
GetHuman-suboff - GetHuman user since junio 19, 2017
Problem classification
HTC: Reclamo de garantía
Date of incident
octubre 21º, 2017
Reported by GetHuman-suboff
Reported on noviembre 1º, 2017 from Oregon
Problem report / further detail
When I try to take a photo it tells that the duo camera is blocked, but I don't cover it with anything. Tried everything that exists in the internet to solve this problem, but nothing helps. One guy said that the cameras need recalibrating.
How GetHuman-suboff attempted to contact HTC
Intenté abrir una ventana de chat con HTC en
Was equipped with the following information
Apellido, correo electrónico, número de dispositivo / IMEI, dirección de facturación, número de teléfono, dirección particular, dirección de correo electrónico
Reported back to GetHuman as fixed
Fixed, on noviembre 9º, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!