Summary of the problem
hd channels are not working
Company and department tried
DirecTV - Atención al cliente
Reported by
GetHuman-bpech - GetHuman user since noviembre 6, 2017
Problem classification
DirecTV: Queja
Date of incident
noviembre 24º, 2017
Reported by GetHuman-bpech
Reported on noviembre 26º, 2017 from Indiana
Problem report / further detail
hd channels are not working not showing up in program guide
How GetHuman-bpech attempted to contact DirecTV
Busqué un DirecTV FAQ en support.directv.com
Was equipped with the following information
Nombre, Apellido, Domicilio, ID de cuenta, Correo electrónico
Reported back to GetHuman as fixed
Fixed, on noviembre 29º, 2017