DirecTV Problema informado a GetHuman por GetHuman-genae

noviembre 19º, 2017

Report Details

Summary of the problem
Internet won't stay connected to tv
Company and department tried
DirecTV - Atención al cliente
Reported by
GetHuman-genae - GetHuman user since marzo 21, 2016
Problem classification
DirecTV: Devoluciones
Date of incident
noviembre 10º, 2017
Reported by GetHuman-genae
Reported on noviembre 19º, 2017 from Nebraska
Problem report / further detail
I've tried reconnecting the internet through the steps on tv menu but it won't stay connected. Everything else in the house is working fine with the internet.
How GetHuman-genae attempted to contact DirecTV
Busqué un DirecTV FAQ en support.directv.com
Was equipped with the following information
Dirección particular, ID de cuenta, número de teléfono de la cuenta, número de teléfono, nombre en la cuenta, apellido, dirección de facturación, correo electrónico, PIN o contraseña en la cuenta
Reported back to GetHuman as fixed
Fixed, on noviembre 21º, 2017

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