Summary of the problem
Update my email address and phone number so i can reset my user id and password
Company and department tried
Chase - Atención al cliente
Reported by
GetHuman28407 - GetHuman user since agosto 12, 2016
Problem classification
Chase: Problema de soporte general
Date of incident
noviembre 14º, 2017
Reported by GetHuman28407
Reported on noviembre 19º, 2017 from New Jersey
Problem report / further detail
I need a conformation number to reset my inforation but first i have to update my email address and phone number
How GetHuman28407 attempted to contact Chase
Intenté llamar al Chase número de atención al cliente 800-935-9935
Was equipped with the following information
Nombre del titular de la cuenta, número de teléfono, dirección de facturación, domicilio, fecha de nacimiento, últimos 4 dígitos del número de Seguro Social, nombre
Reported back to GetHuman as fixed
Fixed, on noviembre 23º, 2017