Chase Problema informado a GetHuman por GetHuman28407

noviembre 19º, 2017

Report Details

Summary of the problem
Need to update my email and phone number so i can reset my user id and password. So i can start using mobile banking
Company and department tried
Chase - Servicio al cliente
Reported by
GetHuman28407 - GetHuman user since febrero 9, 2016
Problem classification
Chase: Problema de servicio al cliente
Date of incident
noviembre 7º, 2017
Reported by GetHuman28407
Reported on noviembre 19º, 2017 from Kansas
Problem report / further detail
I need my info updated so when i try to change my password the conformation number goes to my new email or phone number
How GetHuman28407 attempted to contact Chase
Intenté llamar al Chase número de atención al cliente 800-935-9935
Was equipped with the following information
Apellido
Reported back to GetHuman as fixed
Fixed, on noviembre 22º, 2017

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