Amazon Problema informado a GetHuman por GetHuman-evlj

noviembre 1º, 2017

Report Details

Summary of the problem
i need help with payment in subscriptions
Company and department tried
Amazon - Servicio al cliente
Reported by
GetHuman-evlj - GetHuman user since febrero 12, 2016
Problem classification
Amazon: Problema de servicio al cliente
Date of incident
octubre 26º, 2017
Reported by GetHuman-evlj
Reported on noviembre 1º, 2017 from Kansas
Problem report / further detail
I keep getting email saying that payment was declined in subscription, every time I update the payment method, I get a successful message, but later I get a different message with declined payment.
How GetHuman-evlj attempted to contact Amazon
Intenté enviar mensajes Amazon a través de su página de Facebook para ver si Atención al Cliente respondería
Was equipped with the following information
Apellido, dirección de facturación, número de pedido, número de teléfono
Reported back to GetHuman as fixed
Fixed, on noviembre 8º, 2017
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