Amazon Problema informado a GetHuman por GetHuman-joselee

noviembre 29º, 2017

Report Details

Summary of the problem
error address verification
Company and department tried
Amazon - Servicio al cliente
Reported by
GetHuman-joselee - GetHuman user since abril 29, 2016
Problem classification
Amazon: Devolver un pedido
Date of incident
noviembre 23º, 2017
Reported by GetHuman-joselee
Reported on noviembre 29º, 2017 from West Virginia
Problem report / further detail
I tried to buy digital codes on amazon, I didnt know my VISA card had no balance. i used a USA address because my PSN account is in USA, I am from Panama, so That's why I should do it that way. But obviously amazon I refuse the purchases and block my account, I have sent two faxes with the information requested and I still do not receive a response.
How GetHuman-joselee attempted to contact Amazon
Intenté llamar al Amazon número de atención al cliente 888-280-4331
Was equipped with the following information
Dirección particular, ID de cuenta, Nombre, Dirección de correo electrónico en la cuenta, Dirección de facturación, Correo electrónico, Número de pedido, Número de teléfono, Nombre en la cuenta
Reported back to GetHuman as fixed
Fixed, on diciembre 18º, 2017

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