Amazon Problema informado a GetHuman por GetHuman-frankhe

octubre 31º, 2017

Report Details

Summary of the problem
Purchased my textbooks through prime because I needed them asap, however instead of two days its taking five
Company and department tried
Amazon - Servicio al cliente
Reported by
GetHuman-frankhe - GetHuman user since octubre 3, 2016
Problem classification
Amazon: No puedo iniciar sesión
Date of incident
octubre 30º, 2017
Reported by GetHuman-frankhe
Reported on octubre 31º, 2017 from Iowa
Problem report / further detail
I ordered a text book with amazon prime on wednesday assuming that I would get primes * day free shipping, however when i checked the tracking details it said that it would not be arriving until this coming wednesday. I needed the book by tuesday at the very latest so the delivery date is a bit of a problem for me. Is there anything you can do? like give me access to the online version for a week or something while I wait for the hard copy.
How GetHuman-frankhe attempted to contact Amazon
Intenté enviar mensajes Amazon a través de su página de Facebook para ver si Atención al Cliente respondería
Was equipped with the following information
Nombre en la cuenta, dirección particular, dirección de correo electrónico en la cuenta, correo electrónico, número de teléfono, nombre, número de pedido, apellido
Reported back to GetHuman as fixed
Fixed, on noviembre 8º, 2017

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