Summary of the problem
I just received a pair of shoes that I ordered and it seems to have been previously worn
Company and department tried
Amazon - Servicio al cliente
Reported by
GetHuman-neilbug - GetHuman user since marzo 12, 2016
Problem classification
Amazon: Queja general del cliente
Date of incident
octubre 27º, 2017
Reported by GetHuman-neilbug
Reported on noviembre 5º, 2017 from Illinois
Problem report / further detail
Shoe appears to have been previously worn
How GetHuman-neilbug attempted to contact Amazon
Intenté abrir una ventana de chat con Amazon en amazon.com
Was equipped with the following information
Dirección de facturación, ID de cuenta, dirección particular, nombre en la cuenta, número de teléfono, apellido, correo electrónico, nombre, número de pedido
Reported back to GetHuman as fixed
Fixed, on noviembre 26º, 2017