Amazon Problema informado a GetHuman por GetHuman-avelina

noviembre 1º, 2017

Report Details

Summary of the problem
I am being charged for return shipping when I originally bought an item through amazon prime
Company and department tried
Amazon - Servicio al cliente
Reported by
GetHuman-avelina - GetHuman user since diciembre 7, 2015
Problem classification
Amazon: Queja general del cliente
Date of incident
octubre 26º, 2017
Reported by GetHuman-avelina
Reported on noviembre 1º, 2017 from New York
Problem report / further detail
I bought something through amazon prime and now when i requested to get a refund I am being charged for the return shipping because the item is no longer available for prime
How GetHuman-avelina attempted to contact Amazon
Intenté abrir una ventana de chat con Amazon en amazon.com
Was equipped with the following information
Dirección de Envio
Reported back to GetHuman as fixed
Fixed, on noviembre 7º, 2017

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