Amazon Problema informado a GetHuman por GetHuman-danjumaj

diciembre 1º, 2017

Report Details

Summary of the problem
Fire tablet screen stays black while device is on.
Company and department tried
Amazon - Servicio al cliente
Reported by
GetHuman-danjumaj - GetHuman user since febrero 6, 2017
Problem classification
Amazon: No puedo iniciar sesión
Date of incident
noviembre 19º, 2017
Reported by GetHuman-danjumaj
Reported on diciembre 1º, 2017 from Alaska
Problem report / further detail
Device is on, can hear system sounds when pressing volume up and down. Screen is flash very dimly for a split second then go to black though it is on. Have tried a hard reboot* no change to screen issue.
How GetHuman-danjumaj attempted to contact Amazon
Intenté enviar mensajes Amazon a través de su página de Facebook para ver si Atención al Cliente respondería
Was equipped with the following information
Dirección de correo electrónico en la cuenta, Nombre en la cuenta
Reported back to GetHuman as fixed
Fixed, on diciembre 19º, 2017
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