AT&T Problema informado a GetHuman por GetHuman-ssandbe

octubre 30º, 2017

Report Details

Summary of the problem
I want to see text and phone call history on AT&T of my kid's phones.
Company and department tried
AT&T - Servicio al cliente internacional
Reported by
GetHuman-ssandbe - GetHuman user since junio 6, 2016
Problem classification
AT&T: Soporte de dispositivo
Date of incident
octubre 18º, 2017
Reported by GetHuman-ssandbe
Reported on octubre 30º, 2017 from New Hampshire
Problem report / further detail
Hello! I am a parent wondering if I can look at my kids' phone records(i.e text transcripts). I like to keep tabs on them, but I would rather have them be surprised so I can get an honest picture. How can I do this?
How GetHuman-ssandbe attempted to contact AT&T
Intenté enviar mensajes AT&T a través de su página de Facebook para ver si Atención al Cliente respondería
Was equipped with the following information
ID de cuenta, dirección particular, nombre, número de teléfono, PIN de cuenta, dirección de servicio, correo electrónico de cuenta, correo electrónico, apellido, nombre, número IMEI, número de cuenta
Reported back to GetHuman as fixed
Fixed, on noviembre 15º, 2017

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